WhatsApp Business Platform for agencies and their clients

CloudBac acts as a technology provider for the WhatsApp Business Platform. We help our clients — agencies and businesses — connect their own WhatsApp Business accounts and phone numbers, and then give them the tools to talk with their customers over WhatsApp.

• Onboarding. We register and verify our clients' WhatsApp Business accounts so they can start messaging on the WhatsApp Business Platform.
• Messaging in CloudBac CRM. Clients send and receive WhatsApp messages directly inside their CRM, alongside their contacts and deals.
• Opt-in broadcasts. Clients send notifications such as order updates, appointment reminders, and offers to customers who have opted in.
• Automation. Clients automate replies and workflows so common questions are answered quickly.
• History & analytics. Clients keep a record of customer conversations and see delivery and engagement insights.

CloudBac serves agencies, developers, and businesses that want to communicate with their own customers on WhatsApp. Each client owns and is responsible for their own WhatsApp Business account; CloudBac provides the platform that makes it work.

CloudBac uses the information it obtains from WhatsApp and Meta only to provide this service to the client it belongs to. We do not sell that information or use it for our own purposes. Use of the WhatsApp features is also subject to Meta's WhatsApp Business Platform terms and policies.

For full details, see our Terms of Service and Privacy Policy.

To enable WhatsApp for your business, contact our team.